Welcome to Hapiga. These Terms of Service (“Terms”) govern your access to and use of the mobile applications operated by HAPIGA VIET NAM COMPANY LIMITED (“Hapiga”, “we”, “us”, or “our”) and listed in Section 1 (each an “App”, and together the “Apps”).
By downloading, installing, or using any App, you agree to be bound by these Terms. If you do not agree, do not use the Apps.
If you are using an App on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
- Apps Covered
These Terms apply to all of the following Apps. Where an individual App has additional or different rules, those rules are noted in Section 13.
Hair AI – AI-powered hairstyle preview
GlowAI – AI-powered makeup preview
ColorMe – AI-powered photo-to-sketch and coloring-book creator
When these Terms say “the App” they apply to each of these Apps, unless a specific App is named.
- Eligibility
You must be at least 13 years old (or 16 where required by applicable law) to use the Apps. If you are a minor in your jurisdiction, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.
The Apps are not intended for children under the age of 13 and we do not knowingly permit them to register or upload content. If you believe a child has used the Apps, please contact support@hapiga.net and we will take appropriate action.
- Your Account and Use of the Apps
- Account. The Apps may create an anonymous user identifier for you automatically, or allow you to sign in with a third-party provider (Apple, Google, Facebook). You are responsible for maintaining the security of your device and account credentials.
- Permitted use. You may use the Apps for personal, non-commercial purposes, in accordance with these Terms and all applicable laws.
- Prohibited use. You agree not to:
- Upload unlawful, infringing, defamatory, sexually explicit, violent, or hateful content, or content containing another person’s image without consent;
- Upload content involving minors in inappropriate contexts;
- Reverse engineer, scrape, bypass systems, or interfere with the Apps;
- Generate misleading impersonation content;
- Misrepresent affiliation with Hapiga or others;
- Resell or commercially exploit the Apps;
- Violate App Store or Apple Developer terms.
We may suspend or terminate access and remove content if these rules are violated.
- User Content and AI Outputs
- Your content. You retain rights to your uploaded content (“Your Content”). You grant Hapiga a worldwide, non-exclusive, royalty-free license to process it solely to operate the Apps. This license ends when you delete the content, subject to backup retention.
- AI outputs. Outputs generated from your content belong to you, subject to compliance with these Terms and applicable laws.
- No training. We do not use your content to train AI models.
- Representations. You confirm you have rights to your content and it does not violate laws or third-party rights.
- Removal. We may remove content that violates these Terms.
- Subscriptions, Pricing, and Auto-Renewal
- Subscription options include weekly, monthly, yearly plans. Prices are shown in-app.
- Payment is charged via Apple ID.
- Subscriptions auto-renew unless cancelled at least 24 hours before renewal.
- You can manage subscriptions in Apple settings. Deleting the App does not cancel.
- Free trials are forfeited when upgrading.
- Refunds are handled by Apple via reportaproblem.apple.com
- Prices include applicable taxes unless stated otherwise.
- Intellectual Property
- The Apps and all related content are owned by Hapiga or licensors.
- You receive no ownership rights beyond usage rights.
- Feedback you provide can be used by Hapiga freely.
- Third-Party Services
The Apps rely on third-party providers such as Apple, Google Firebase, Replicate, RevenueCat, Adjust, and Meta. Their own terms and policies apply.
- Disclaimers
The Apps and Outputs are provided “as is” without warranties.
We do not guarantee the Apps will be error-free or that Outputs will be accurate or suitable.
AI-generated content may be inaccurate or unexpected. You are responsible for how you use it.
The Apps do not provide professional advice (medical, legal, etc.).
- Limitation of Liability
To the maximum extent permitted by law, Hapiga is not liable for indirect or consequential damages.
Total liability is limited to the greater of:
- Amount you paid in the last 12 months
- USD 50
- Indemnification
You agree to cover any claims arising from:
- Your content
- Your use of the Apps
- Violations of these Terms
- Termination
You may stop using the Apps anytime.
We may suspend or terminate access if you violate Terms or pose risk.
Certain sections survive termination.
- Governing Law and Disputes
These Terms are governed by Vietnam law.
Disputes are handled in courts in Hanoi, Vietnam.
EU/UK users retain their local legal rights where applicable.
- App-Specific Terms
Hair AI
- For preview only, not medical advice
GlowAI
- For entertainment only, not professional advice
ColorMe
- For personal use; you must have consent for uploaded images
- Apple-Required Terms
- Agreement is between you and Hapiga, not Apple
- Apple provides no support obligation
- Apple may refund purchases if required
- Hapiga handles claims and legal responsibility
- Apple is a third-party beneficiary of these Terms
- Changes to These Terms
We may update these Terms. Continued use means acceptance.
- Contact Us
Email: support@hapiga.net